Holiday Inn Rotorua

ex. Heritage Rotorua

10 Tryon Street, Whakarewarewa, Rotorua, New Zealand, 3043show map
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2Guests1room
Highlights
8
FabulousBased on  68 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

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Overview

The contemporary Holiday Inn Rotorua offers a magnificent view of Rotorua from many non-smoking guestrooms. Offering accommodation in the 5-story building, the hotel combines luxurious architecture and modern facilities.

The hotel is set within a 30-minute walk from the city center. A stunning setting near a bus stop offers good public transport connections.

Tamaki Maori Village is 12 km of the property, while Whakarewarewa Forest is around 7 km away.

Holiday Inn Rotorua can be reached in 15 minutes by car from Rotorua airport.

Rooms

The hotel offers 203 rooms. They are fitted with satellite TV, heating, wireless internet, a trouser press and a CD player. The guestrooms look out on the city. They also have a dishwasher, coffee/tea makers and a fridge available for self-catering.

Eat & Drink

International meals are served at the restaurant. Wines and cocktails are offered in the lobby bar. Guests can dine at Chapmans Restaurant and Campbell's Restaurant located within 5 minutes' walk away.

A full breakfast is served and charges are applicable. 

Services

Business travelers can use conference equipment, computer equipment and a photocopier available on site.

Relax

Holiday Inn Rotorua offers a year-round outdoor pool, a heated swimming pool and a golf course to ensure guests' comfortable stay. On-site fitness facilities include a gym and a fitness center.

Internet

Wireless internet is available in the entire hotel for additional charge.

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

The hotel staff speaks English, German, French, Portuguese, Japanese, Chinese, Russian, Korean, Hindi, Tagalog / Filipino.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   203.

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Facilities
Wi-Fi

Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee shop

Shuttle

Free shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Heated swimming pool

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • Free shuttle service
  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Game room

Spa & Leisure

  • Seasonal outdoor pool
  • Heated swimming pool
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Hair dryer
  • Free toiletries
  • Sink

Self-catering

  • Mini-fridge
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • City landmarks
Whakarewarewa Hot SpringsWhakarewarewa Hot Springs1000 ft
Whakarewarewa Maori VillageWhakarewarewa Maori Village400 ft
Te PuiaTe Puia2000 ft
Whakarewarewa - The Living Maori VillageWhakarewarewa - The Living Maori Village500 ft17 Tryon Street Whakarewarewa Village
Te PuiaTe Puia1600 ftHemo Road
New Zealand Maori Arts and Crafts InstituteNew Zealand Maori Arts and Crafts Institute2300 ftHemo Rd
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Polynesian SpaPolynesian Spa1.6 mi
Red Stag Timber-Waipa Saw MillRed Stag Timber-Waipa Saw Mill1.6 mi
Rotorua Energy Events CentreRotorua Energy Events Centre1.7 mi
Sir Howard Morrision Performing Arts CentreSir Howard Morrision Performing Arts Centre1.7 mi
Rotorua SoundshellRotorua Soundshell2.1 mi
Rotorua International StadiumRotorua International Stadium1.8 mi
Rotorua MuseumRotorua Museum1.7 mi
Kuirau ParkKuirau Park2.4 mi
Rotorua Arts VillageRotorua Arts Village1.6 mi
Redwoods, Whakarewarewa ForestRedwoods, Whakarewarewa Forest1.4 miLong Mile Road
Polynesian SpaPolynesian Spa1.5 miHinemoa Street
Lake RotoitiLake Rotoiti1.7 mi RotoruaNew Zealand
Lake Tarawera\'s Hot Water Beach Lake Tarawera\'s Hot Water Beach 1.7 mi RotoruaNew Zealand
Rotorua MuseumRotorua Museum1.7 miOruawhata Drive Government Gardens
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Getting around
Airports
Rotorua (ROT)4.8 mi
Tauranga City (TRG)33.9 mi
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Reviews
8.0
FabulousBased on  68  reviews
  • 7.8
    Fabulous

    Extremely helpful staff, great dinner buffet, comfy beds

    did not realise there were private hot pool spas - would have liked more obvious advertisement of this feature as I would have had one!!! good gym facilities

  • 10.0
    Exclusive

    Pleasant surroundings, wonderful restaurant, fantastic restaurant staff, relaxing pool area, nice room, friendly and welcoming reception staff

  • 5.8
    Guest rating

    According to the reviews we choose this hotel thinking the location was good but too far from the city center when you don't have a car.When the shuttle was not available it took us 35' walking that we enjoyed but next time I'll book a hotel near the lake Rotorua as Novotel.Besides as it was school holidays there were a lot of very noisy children.

  • 8.2
    Fabulous

    It provided everything my son and I needed, from entertainment, service and dining. It was also an added bonus that it was located off the main street which was very appealing. I would definately stay again.

  • 7.0
    Very good

    Great room. View of the courtyard less pretty.

    Breakfast could be better. The staff's English is even worst than most of the tourists'.

  • 9.6
    Exclusive

    Very good value for money, perfect service and very helpful staff. Buffet dinner is a fantastic experience too. Location a bit outside town, but thermal and forest scenery are spectacular.

  • 7.4
    Very good

    The room was comfortable and had all facilities expected.

    Liked everything except the lack of regular black tea (eg. Dilmah) - too many flavoured teas were available. Also, the prices of room service Breakfasts were astronomical.

  • 9.2
    Superb

    We stayed with our two small children and our room was extremely well set-up for us when we arrived with a cot and a single bed. Our two year old boy was unfortunately sick the night that we stayed and all his bedding needed to be changed and was in a bit of a state. The staff dealt with it professionally and calmly and made us feel at ease, it was a real treat to be looked after in this way.

  • 9.2
    Superb

    Enjoyed it very much, only stayed one night and no complaints.

  • 8.8
    Superb

    It was a good location. We only stayed one night but had a very comfortable sleep. Did not get a chance to use the pool because it was such a short stay but it did look very inviting.

  • 6.6
    Good

    The restaurant is good.

    Had to ask three times for hot Chocolate sachets & even then the did not bring the requested 4 only 2. Set up was not good. Booked for 4 in one room and it was only set for 3.

  • 7.4
    Very good

    To whom it may concern, We like the hotel very much. We had dinner at you restaurant, made a booking for 730pm, we got a table and we waited for 10 minutes, it seemed that nobody saw us, then i ask one waitress for wine list and a menu. We opted for the Buffet, the cold section was plentiful,but when we went to the hot section every think was nearly empty. There was no manager or supervisor in site, young staff running around, there seemed to be stressed with nobody to direct them. It could have been better. Regards. Gaetano Francelle.

  • 10.0
    Exclusive

    Very informal but professional attitude of very helpful staff.

    The fact that the Local Maori village people were gorging themselves on the value for money help yourself evening meals with their children running round.

  • 8.8
    Superb

    I enjoyed the spacious tidy rooms, the pools,spa and food.

  • 10.0
    Exclusive

    Holiday Inn is very comfortable clean hotel chain. I was in Rotorua for mountain biking so the location of it (further away from Lake Rotorua) was perfect as it was closer to the mtb parks. The Holiday Inn is located about 20-30 min walk into town (which didnt bother me), they offer a free shuttle which takes you into town and picks you up I found a very useful service (this generally runs on the hour). The staff are all very friendly and very helpful. How could I not say anything about the delightful thermal swimming pool and 2 x outdoor spas! Fantastic! thank you.

    The only thing I would say is I ordered room service for lunch (which was very prompt and nice food), however when I placed the tray outside my room it stayed there until the next day. Timeliness in collection of my tray would have been nice, considering there was food still on it... Yuk.

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Highlights
8
FabulousBased on  68 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Design Hotels in New Zealand

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 11 amFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Rotorua (ROT)4.8 mi
Tauranga City (TRG)33.9 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
2Guests1room
Cities nearby